FrontRx vs CareWay (CoeurWay): Canadian AI Medical Scribe Comparison

FrontRx and CareWay are both Canadian-built AI medical scribes designed to reduce documentation burden for clinicians. CareWay, acquired by MEDFAR in 2025, focuses on fast note generation with deep MYLE EMR integration. FrontRx, founded by cardiologists at the Montreal Heart Institute and McGill, extends beyond notes into prescriptions, patient handovers, billing, and secure fax. This comparison breaks down pricing, features, compliance, and clinical workflow fit so you can choose the right tool for your practice.

What is CareWay (CoeurWay)?

CareWay is a Canadian AI medical scribe founded by Marie Lavoie, Antoine Lavoie, and Pierre-Olivier Gravel. The platform records in-person or virtual consultations and transforms the transcript into structured medical notes using pre-made or custom templates. CareWay reports 99% AI-powered accuracy and supports over 30 healthcare roles. In 2025, MEDFAR Solutions acquired CareWay, making it the built-in AI scribe for MYLE, one of Quebec's most widely used EMRs. CareWay says it is trusted by over 4,000 clinicians, saves 5 to 7 minutes per patient, stores data on government-compliant Canadian servers, and deletes data after 48 hours in standalone CareWay or after 7 days inside MYLE.

What is FrontRx?

FrontRx is a clinical workflow platform founded by interventional cardiologists at the Montreal Heart Institute and McGill University. It was designed from the start as more than a scribe: FrontRx covers the full arc of a clinical encounter, from patient list management and documentation to AI-powered prescriptions, team handovers, RAMQ billing, and secure eFax. The platform is natively bilingual in English and French, uses AES-256 encryption, and stores all data on Canadian servers. FrontRx is priced at $40 CAD/month with full access free for medical residents.

How does CareWay pricing compare to FrontRx?

CareWay's Unlimited Scribe plan costs $149 CAD/month (or $135/month billed annually). This includes unlimited consultations and notes, conversational dictation, customizable templates, multilingual recognition, and 24/7 support. Group pricing for clinics is available on request. Residents get free access. CareWay is also available through Canada Health Infoway's AI Scribe Program, which subsidizes up to 12 months of free access for eligible clinicians.

FrontRx costs $40 CAD/month (or $33.33/month billed annually). This includes unlimited AI notes, Klio AI prescription agent, patient list management, team handovers, RAMQ billing integration, secure eFax, and export to any EMR. A free plan with 10 notes/month is available. Medical residents receive full unlimited access at no cost. FrontRx is also a participating vendor in Canada Health Infoway's AI Scribe Program.

At $40 versus $149 per month, FrontRx costs roughly 73% less than CareWay. Even compared with CareWay's $135 annual-equivalent rate, FrontRx remains dramatically cheaper while bundling prescriptions, patient lists, handovers, billing, and fax. CareWay's counterweight is its native MYLE integration and polished documentation workflow, so the real tradeoff is not just price but whether your clinic needs a best-of-breed MYLE scribe or a broader clinical operating layer.

Does CareWay offer AI prescriptions?

CareWay does not include a dedicated prescription workflow. Its documentation mentions that the embedded AI can help prepare requisitions and fill provincial compensation forms, but there is no prescription agent that drafts, verifies drug interactions, or transmits prescriptions to pharmacies. After generating a note, prescriptions remain a separate manual process outside the platform.

FrontRx includes Klio, a purpose-built AI prescription agent. Klio takes a single clinical instruction (voice or text), drafts a structured prescription, checks real-time drug interactions against a database of over 250,000 entries, supports heparin bridge protocols, and sends the prescription to the pharmacy via one-click fax. This is a significant differentiator for clinicians who want documentation and prescriptions handled in the same workflow.

How do CareWay and FrontRx handle patient handovers?

CareWay is designed primarily as a documentation tool. It generates notes, referral letters, summaries, and patient handouts, but it does not include a dedicated patient list or handover system. If you need to transfer care context between shifts or across teams, that process happens outside the platform.

FrontRx includes built-in patient list management with customizable fields. You can share your patient list securely in real time, hand off care between shifts with full clinical context preserved, and generate follow-up notes that carry forward prior encounter data. This architecture was designed for hospital medicine, cardiology, and other specialties where longitudinal care continuity across providers is critical.

Which platform has better EMR integration?

CareWay has a clear advantage if you use MYLE. Since MEDFAR acquired CareWay, the integration is native: notes populate directly into the correct MYLE sections (reason, history of present illness, exam, plan) without copy-paste. This built-in integration eliminates the friction of transferring notes manually. For clinicians on other EMRs, CareWay works as a standalone tool where you copy the generated note into your system.

FrontRx takes an EMR-agnostic approach. Notes, prescriptions, and other documents can be exported to any EMR. While this means there is no push-to-chart integration with a specific vendor, it also means FrontRx works regardless of which EMR your clinic or hospital uses. For organizations on MYLE, CareWay's native integration is a genuine strength. For everyone else, FrontRx's flexibility avoids vendor lock-in.

How do they compare on privacy and compliance?

Both platforms store data on Canadian servers and comply with Canadian privacy requirements, but CareWay is more explicit about Quebec-specific controls. CareWay highlights PIPEDA, Quebec Law 25, Law 3, and TGV compliance, and says all data is encrypted and stored on government-compliant Canadian servers. The standalone CareWay product deletes data after 48 hours, while the MYLE integration retains it for 7 days before secure deletion. That makes CareWay a strong fit for Quebec organizations that want a locally hosted scribe with explicit provincial compliance language.

FrontRx complies with HIPAA, PHIPA, PIPEDA, and Quebec Law 25. Data is encrypted with AES-256 and stored on Canadian servers with strict data retention policies. The additional HIPAA and PHIPA compliance makes FrontRx suitable for cross-border telemedicine or organizations that serve patients in Ontario or the United States alongside their Canadian practice.

Which tool is better for bilingual practices?

Both platforms support English and French for note output. CareWay also recognizes speech in over 60 languages, which is useful for multilingual patient populations. However, the note output is limited to English or French. FrontRx is natively bilingual in English and French throughout the entire interface, including the prescription agent, patient list management, billing, and all documentation tools. For Quebec practices that operate in both languages daily, both platforms deliver bilingual notes. CareWay has broader input language recognition, while FrontRx provides a fully bilingual clinical workflow beyond just the notes.

What about the Canada Health Infoway AI Scribe Program?

Canada Health Infoway launched the AI Scribe Program to subsidize AI medical scribe adoption across the country, offering eligible clinicians up to 12 months of free access. Both FrontRx and CareWay are participating vendors in this program. If you qualify, you can try either platform at no cost for up to a year. This makes the program an excellent opportunity to evaluate both tools in your actual clinical environment before committing to a paid plan.

Who should choose CareWay?

CareWay is a strong choice for clinicians who use MYLE as their EMR and want seamless, native integration where notes auto-populate into the correct chart sections. It is also a good fit for practices focused primarily on documentation speed for single-encounter visits, clinics that want pre-built templates across 30+ healthcare roles, and environments where broader speech recognition (60+ languages) matters for diverse patient populations. CareWay's MEDFAR backing provides confidence in long-term product support within the MYLE ecosystem.

Who should choose FrontRx?

FrontRx is built for clinicians who need more than note generation. If your workflow includes prescriptions, patient list management, team handovers between shifts, RAMQ billing, and secure fax, FrontRx handles all of that in one platform. It is particularly well-suited for hospital medicine, cardiology, internal medicine, and other specialties where longitudinal care continuity and multi-provider coordination are daily requirements. The $40/month price point makes it accessible for solo practitioners and large teams alike. Residents get full access for free, and the platform's origin from practicing cardiologists means it was designed around real clinical workflows rather than documentation in isolation.

Side-by-side comparison table

Final verdict: which Canadian AI scribe is right for you?

CareWay and FrontRx are both serious Canadian-built tools backed by healthcare professionals. They share important qualities: Canadian data residency, privacy compliance, bilingual note output, free access for residents, and participation in the Infoway AI Scribe Program. The difference is scope. CareWay is a focused documentation tool with an unbeatable MYLE integration. If your practice runs on MYLE and your primary need is fast, accurate note generation, CareWay delivers that well.

FrontRx is the broader clinical platform. It covers documentation, prescriptions, patient lists, team handovers, billing, and fax in one environment, at less than a third of CareWay's price. For clinicians in hospital medicine, cardiology, internal medicine, or any setting where care continuity across encounters and providers matters, FrontRx provides workflow tools that no standalone scribe can match. Both platforms deserve evaluation, and the Infoway program makes it possible to try each one without financial commitment.